When are you open?

• We are a seasonal operation with experiences and events open from April-July and September-December
• Visits are by reservation only, we do not offer open hours to the public

When do you offer Llama-Experiences?

• Fall Llama Hikes released on 8/23 and are SOLD OUT!
• Our Llama Hikes and Selfies & Snuggles Farm Visits are seasonal from April-June & September-December with a break in July and August due to heat
  • We sometimes host Llama Yoga or Open Farm Visits in July but please note we are closed for all services August 1-September 8th
  • The Llamas are on Rest/Vacation and we are Closed:
  • Monday & Tuesday
  • July 1-9 & 29-30 
  • August 1-September 8
  • October 2-15
  • November 20-26
  • December 11 2023-April 2, 2024

How do I book a Llama Experience, Llama-Gram, Llama-Zoom or Stay at your BnB?

• Llama-Grams and Llama-Zooms are booked by emailing us at info@prairiepatchfarm.com
• Llama Hikes for public and private groups and Selfies & Snuggles Farm Visit are booked on our website on specific release days
  • Educational and Therapeutic Visits at the farm or at your location are booked by emailing us
• Stays in our Farmhouse BnB are booked on our website
  • Reservations are open now for stays September-November

What is your cancellation Policy?

• Our cancellation policy can be viewed here

How do we book a llama experience on release day, they sell out so quickly?

• Bookings for our Llama Hikes and Farm Visits are online only
  • We encourage you to be on the website right at release time and have your credit card information saved (via google chrome autofill option) or ready to copy and paste from another page to get to checkout as quickly as possible
  • Our booking system does not do cart holds, and it is first to checkout that will receive the confirmed booking

The booking site says call to book, what is your phone number?

• We do not take bookings via phone
  • When dates before a release are in preview mode, it is not available to book and the system automatically places a message stating "call to book" that we cannot remove
  • Bookings are done online only and will be open and available at the release date and time with a preview of the dates one week before

What are you upcoming release dates for 2023 Special Events?

• Please see our home page for the latest updates!
• Fall Llama Hikes & Farm Visits release August 23 at Noon and are SOLD OUT!
• Fall Llama Yoga on sale 8/30
• LLAMAWEEN TBA
• Llama Santa TBA

Where are you located?

What is your Llama-Gram delivery area?

• Our farm is located near Shueyville just south of Cedar Rapids, Iowa. Our live Llama-grams service the Cedar Rapids & Iowa City vicinity.
• We have an additional travel fee for any delivery over 20 miles from the farm

What is the youngest age you allow?

• We have a llama experience for all ages! We have had visitors as young as 2 months visit with our llamas
• We require that anyone ages 10 and under be accompanied by an adult with a llama at all times

What is your weather policy?

• Hikes are typically on rain or shine
  • Conditions including lightning, high winds, snow/ice and heat are grounds for cancellation at our discretion
    • We anticipate cancellations in the warm summer months as llamas can fall to heat stress easily
      • We will give you as much notice as possible if we are looking to cancel or adjust the hike start time
      • If we cancel because of weather you will be refunded the hike amount

How long and how far is the hike?

• The hike is just over a mile in distance and takes about 45 minutes depending on the amount of stops for rest and photos
  • The paths are wide mowed trails through our seven tall grass prairies
  • There is a shallow creek crossing which involves walking on boards and up rocky steps with one uphill incline through tree tunnels around a large cedar grove and woodlands
  • Due to the nature of the prairie the ground is uneven

What do I need to bring on the hike?

• We require that all participants wear closed toed shoes
• We recommend brining water
• We do not allow umbrellas, and suggest a rain poncho instead
• Each participant is required to read and sign our liability waiver, you can email ahead of time or print and bring the day of your experience

Do you allow dogs or other pets?

• For the well-being and safety of your dog and the llamas we do not allow dogs or other pets on the farm
  • Llamas can view dogs they are unfamiliar with as a predator. This can alter the llamas behavior to be on guard and defensive.

Is your barn climate controlled?

• We do not have heat or air conditioning inside of our barn. We do have fans going in the warmer months

Do llamas spit?

• Trained llamas will not spit on people, though it can happen it is an uncommon ocurence
• It is common for llamas to spit at one another when mad or irritated usually over dominance disputes, food, and personal space

How do I apply a gift card to my booking?

• To apply a gift card to a booking click the "Apply a gift card" link in the lower left hand corner of your screen.
  • The "Promo Code" field will not accept gift cards and is only used for applying 10%, 15%, etc discount codes.
    • Please refer to this screenshot to see where the two fields are on the booking screen.