All of our llama experiences including special events are non-refundable with the exception of owner cancellation
In case of owner cancellation for any reason you will be fully refunded
If you find someone to transfer your tickets to, email us with their name, phone number and email address.
Please review the FAQ regarding weather.
Events are typically on rain or shine
You will receive a full refund, or rescheduled to a future time slot in case of owner cancellation due to severe weather or other unforeseen circumstances.
Gift Certificates are non-refundable and cannot be exchanged for cash value